-2 stars because MB is not reacting here. Had the same issue like all others. But to fix it is very simple. It seems to be an issue with the permissions granted during the installation. Just click your App icon (or in Settings->Apps), go to app info/details and grant the permissions for BT and Location (they are all off by default). And the App starts and works like a charm. But have to admit that it's a bit strange that MB is not reacting on all those negative reviews if the fix is so simple.
Mercedez can you pls let people use the app for free trial until 2 weeks and then paid
App will load up if Bluetooth is off but will crash out as soon as its enabled. UPDATE... Make sure location is on as app crashes as above if not. It works fine now but still a ripoff in my opinion as I dont see what the subscription is for. Its my phone ,my car, my connection and my super expensive upgrade option. Tut.
App keeps crashing. It just won't open. Can't believe Mercedes is letting such app coming up to the market.
App keeps crashing
Crashes at start. Totally unusable
app crash at start... Mercedes sucks
Unfortunately it simply does not work. Each time I try to start the app , the app crashes. Very disappointing application from Mercedes.
I bought a S560 which had the hardware to upgrade for remote switch on. before upgrading my software the app was useless and no one told me it won't work because of that matter. I just upgraded my software and now it works as described with my Galaxy S10.
Pile of junk. After years in development, stll can't work with Android 8 on Samsung. Hours wasted trying to get it to connect. MB should change their ads to state that it's a non functional costly feature.